Fix a problem
When a connection stops working
Sometimes a platform stops letting Clockpost post for an account. Clockpost tells you, and nothing is lost.
How you’ll know
The account shows Reconnect in Settings, under Channels, with how many scheduled posts need it. An alert appears in the app, its auto replies show as paused, and the brand’s Owners and Admins get an email.
Connect it again
Choose Reconnect and log in on the platform again. The posts waiting for that account move to the new connection.
A paused brand
When a plan ends or holds fewer brands, a brand is paused. After 14 days paused, its accounts are let go; its posts are kept, and it connects again the same way.
Post once. Be everywhere.
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